Frequently Asked Questions

All of our classes are heated with infrared panels—which means you’ll feel warm from the inside out. Infrared heat helps increase circulation, supports detoxification, boosts flexibility, and can even help with muscle recovery and pain relief. Bonus: it just feels really, really good.

Wear something you feel comfortable moving and sweating in—leggings, bike shorts, tanks, tees, whatever works for you. Bring a water bottle (we also have water fountains). Rental mats and towels are available, too—we’ve got you covered.

Yes—rental mats and mat towels are available at the front desk.

Yep. We have showers, lockers, and changing areas so you can clean up and head out feeling fresh.

If it’s your first time, show up at least 15 minutes early so you can check in, get settled, and feel good going in. Regulars—we recommend arriving 5–10 minutes early to claim your spot and ground in.

Doors close when class begins. We do this to keep the space feeling safe—for everyone and for your belongings. If you’re driving or parking, give yourself a few extra minutes to arrive and get settled.

Street parking is usually available near the studio. There’s also a paid lot at 14th & South Street. Give yourself a few extra minutes to find a spot and breathe before class starts.

Life happens—we get it. Just cancel at least 4 hours before class to avoid penalties.

Late cancels (within 4 hours):
• Unlimited members: $10 fee
• Class packs, limited memberships, and drop-ins: class credit forfeited
• Intro Offer: no penalty

More than okay—it’s why we’re here. Our classes are beginner-friendly, and our instructors are here to support you every step (and sweat) of the way.

Submit a request to cancel through the Walla app ‘Cancel Plan’ button. You can find this button under in the Plans & Credits section of your Account tab. It will notify the studio and we will reach out as soon as possible. Please submit your request to cancel at least 48 hours before your membership renews.

Yes! You can pause your membership for a minimum of 30 days and up to 90 days at a time. Email us at hello@hiveyogapilates.com or come talk to us at the front desk.

Yes we do! We’ve hosted private classes and events for birthdays, bachelorette parties, nurses week classes, and more. Email us at hello@hiveyogapilates.com with your event details.